Thanks to video conferencing we now know much more about our colleagues' lives (how their stress levels have been raised by constant interruptions from kids; how their cat looks like 80's TV character Alf; that they own an industrial grade coffee machine hence why they are SO alert).
Some people have even been introduced to their colleagues somewhat quirky partners whether they wanted to or not - anyone fancy a superhero bombing your Zooms?
We have a great opportunity now, to convert that knowledge into more empathic interactions as we transition to the re-entry phase.
That better understanding of what happens in our colleagues lives can make us more patient, ask better questions and show greater understanding when we’re faced with an unexpected reaction to a circumstance.
We will ALL at some point in these next few weeks, behave in a way we don’t expect.
The 5 minute team check-in video Rachel created a few weeks ago has received a great response during the crisis. If you haven’t yet seen this or you need a reminder, you can find the 5 minute team check-in video here.